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Visitor Policies

Phillips staff can help with directions and also provide information about the museum. 

Please silence your mobile phone and limit conversation in the galleries. Free Wi-Fi is available for your convenience. 

Visitors are encouraged to take non-flash photos for non-commercial use of the permanent collection and special exhibitions, unless otherwise noted. Photography is not permitted in the Rothko Room. Selfie sticks, video cameras, and tripods are not permitted.

Sketching in the galleries is permitted with #2 pencil.

Leave backpacks, backpack-type child carriers, umbrellas, large bags and packages, and other items larger than 15 x 13 x 7 inches in the complimentary coat check.

To enjoy the museum and keep artworks safe, please: 

  • Look, but do not touch the artwork. Please keep a two-foot distance.
  • Please carry purses and small backpacks on the front of the body.
  • Do not bring food or drinks into the museum.

Museum Shop

The Museum Shop is open during regular hours, Thursday-Sunday, 11 am-6 pm. If the safety capacity limits allow, people may visit the shop without admission reservations.

The Museum Shop also offers curbside pickup. Please select pickup at checkout. Order processing takes 2-4 days. Once you are notified that your order is prepared, please call the shop at 202.387.2151 x238 or x239 to arrange a time for pickup between 11 am-5 pm, Thursday to Sunday. The Museum Shop is also open 24/7 online!

Museum Café

The café is currently closed.

Digital Guide + Audio Tours

Introducing our new digital guide. Download the free Bloomberg Connects app before your visit or in the galleries to use the exhibition audio guide. For free Wi-Fi during your visit, join “Phillips”. Look for the Bloomberg Connects icon on the artwork labels. Don’t forget to bring earphones!

Or visit The Phillips Collection’s SoundCloud page to hear audio tours, artist talks, and more


We are committed to ensuring that the museum’s facilities, services, exhibitions, and programs comply with the Americans with Disabilities Act (ADA) of 1990. We make reasonable accommodations to ensure that people with disabilities have equal physical and communications access, as defined by federal law.

If you have specific questions or concerns, please call 202.287.2151 or email in advance of your visit. 

All galleries and public facilities of the museum are wheelchair accessible. A limited number of wheelchairs is available at the coat check. Elevators are available throughout the museum; a wheelchair lift is also available between Goh Annex Floor 3 and the bridge walkway to House Floor 2U. Please see a museum assistant for access to the lift. The Center for Art and Knowledge also has an elevator available for its public programs.

Service animals are welcome.

American Sign Language and a limited number of assistive listening devices for programs and tours are offered by request.

Watch The Phillips in ASL video series for an introduction to the museum

Collection item 0803


Use our self-guides to explore the collection, in the galleries or online.

The Phillips Plays

Scavenger Hunt

Download the free app to access guides to The Phillips Collection as well as a growing roster of international cultural institutions

Bloomberg Connects

A grid of 8 squares with colorful shapes in them on a pink background

What is collecting?

Explore the concept of museum collections through these games and activities. 

Start playing