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Visitor Policies

INFORMATION SERVICES
Phillips staff can help with directions and also provide information about the museum. 

MOBILE PHONES
Please silence your mobile phone and limit conversation in the galleries. Free Wi-Fi is available for your convenience. 

PHOTOGRAPHY
Visitors are encouraged to take non-flash photos for non-commercial use of the permanent collection and special exhibitions, unless otherwise noted. Photography is not permitted in the Rothko Room. Selfie sticks, video cameras, and tripods are not permitted.

SKETCHING
Sketching in the galleries is permitted with #2 pencil.

PROTECTING THE ART
To enjoy the museum and keep artworks safe, please: 

  • Look, but do not touch the artwork. Please keep a two-foot distance.
  • Leave backpacks, backpack-type child carriers, umbrellas, large bags and packages, and other items larger than 15 x 13 x 7 inches in the self coat check. Please carry purses and small backpacks on the front of the body.
  • Do not bring food or drinks into the museum.

Museum Shop

The Museum Shop is open during regular hours, Thursday-Sunday, 11 am-6 pm. If the safety capacity limits allow, people may visit the shop without admission reservations. 

Or visit the shop online 24/7 at shopphillipscollection.org


Museum Café

As a safety precaution, Tryst at the Phillips Café is currently closed.


Audio Tours

Hear about art works in the permanent collection and special exhibitions through our audio tours, in the multimedia section, or via cell phone in the galleries. Look for the icons on the artwork labels.

Visit The Phillips Collection's SoundCloud page to hear audio tours, artist talks, and more


Accessibility

We are committed to ensuring that the museum’s facilities, services, exhibitions, and programs comply with the Americans with Disabilities Act (ADA) of 1990. We make reasonable accommodations to ensure that people with disabilities have equal physical and communications access, as defined by federal law.

If you have specific questions or concerns, please call 202.287.2151 or email reservations@phillipscollection.org in advance of your visit. 

WHEELCHAIRS
All galleries and public facilities of the museum are wheelchair accessible. A limited number of wheelchairs is available at the coat check. Elevators are available throughout the museum; a wheelchair lift is also available between Goh Annex Floor 3 and the bridge walkway to House Floor 2U. Please see a museum assistant for access to the lift. The Center for Art and Knowledge also has an elevator available for its public programs.

TRANSCRIPTS AND CAPTIONS
Audio guide transcripts for special exhibitions are available via QR code (in the exhibition galleries) on your own device. Videos on view in the galleries are captioned on screen.

LARGE PRINT TEXT
Large print wall text for special exhibitions are available via QR code (in the exhibition galleries) on your own device. 

SERVICE ANIMALS
Service animals are welcome.

ASL INTERPRETER + ASSISTIVE LISTENING DEVICES
American Sign Language and a limited number of assistive listening devices for programs and tours are offered by request. Note that The Phillips Collection is not currently hosting any events or tours at this time.

Watch The Phillips in ASL video series for an introduction to the museum

Collection item 0803

Self-Guides

Use our self-guides to explore the collection, in the galleries or online.

The Phillips Plays

Scavenger Hunt